Terms of Service

Terms of Service

Last Updated: August 7, 2025

Welcome to The Scribe’s Pen (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at thescribespen.com (the “Site”) and any services we provide, including but not limited to copywriting, editing, and ghostwriting (collectively, the “Services”).

By using the Site or engaging our Services, you agree to these Terms. If you do not agree, do not use the Site or Services.

1) Who We Are & How to Contact Us

The Scribe’s Pen
Email: [email protected]
Phone: 1-800-991-0843

2) Eligibility

You must be at least 18 years old and able to enter into a binding contract to use our Services. The Site is not intended for children under 13.

3) Scope of Services

We offer professional writing and editing Services. Each project’s scope, timeline, deliverables, pricing, and revision terms will be set out in a written proposal, statement of work (SOW), invoice, or email confirmation (collectively, “Order”). If there’s any conflict between an Order and these Terms, the Order controls for that project.

4) Quotes, Fees, and Payments

Quotes/Estimates. Quotes are valid for 30 days unless stated otherwise.

Deposits. We may require a non-refundable deposit to reserve time and begin work.

Payment Methods. We accept PayPal and Stripe (major cards). You agree to pay all fees stated in your Order.

Late Payments. Overdue invoices may accrue a late fee or interest as permitted by law, and work may pause until payment is received.

Taxes. You are responsible for any applicable taxes.

5) Revisions & Satisfaction Guarantee

We want you to be completely satisfied with your project.

  • Each project includes unlimited revisions for 14 days after the initial draft is delivered.
  • Revisions are intended to refine the original scope — not to change the project direction entirely.
  • If you’re not satisfied within the scope, we’ll work with you until it’s right.
  • Revision requests must be submitted within the 14-day window; after that, additional edits may incur extra fees.

6) Refunds & Cancellations

Because our Services are custom and time-based, fees are generally non-refundable once work begins. If you cancel after work has started, you are responsible for fees for work performed and any non-recoverable costs incurred. Any exceptions must be agreed in writing.

7) Client Responsibilities & Cooperation

You agree to:

  • Provide timely and accurate information, materials, brand guidelines, and approvals.
  • Obtain and warrant any third-party permissions needed for materials you supply (e.g., logos, quotes, images).
  • Review and approve drafts promptly so timelines can be met.

Delays in your feedback or materials may extend timelines and could require a schedule change.

8) Intellectual Property

Company IP. We retain all rights to our pre-existing tools, methods, templates, and know-how.

Work Product. Upon your full payment, and unless your Order states otherwise, we grant you a worldwide, non-exclusive, royalty-free license to use the final deliverables for your business purposes. If your Order specifies a “work-made-for-hire” or full transfer of copyright, that written Order controls.

Portfolio Use. We may display non-confidential excerpts or finished pieces in our portfolio and marketing (including on the Site and social media), unless you notify us in writing before project start that the work must remain confidential.

9) Confidentiality

We will not disclose your confidential information except to provide Services or as required by law. You agree to treat our non-public pricing, proposals, and methods as confidential.

10) No Legal, Financial, or Medical Advice

Our content is for informational and marketing purposes only. We do not provide legal, financial, medical, or other professional advice. You should obtain advice from qualified professionals before relying on content for those purposes.

11) Accuracy & Your Final Review

We strive for accuracy but cannot guarantee that all content is error-free or suitable for every use case. You are responsible for final review and approval of deliverables before publication.

12) Timelines & Force Majeure

Estimated timelines are not guarantees. We are not liable for delays caused by events beyond our reasonable control (e.g., illness, outages, natural disasters) or by your delayed feedback or materials.

13) Acceptable Use of the Site

You agree not to:

  • Use the Site for unlawful purposes;
  • Attempt to gain unauthorized access to the Site or related systems;
  • Interfere with the Site’s operation (e.g., introducing malware);
  • Scrape or copy Site content except as permitted by law.

14) Third-Party Links & Tools

The Site may link to third-party websites or tools (e.g., PayPal, Stripe). We are not responsible for their content or practices. Your use of third-party services is governed by their terms and privacy policies.

15) Warranties & Disclaimers

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

16) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM.

17) Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, and expenses arising from (a) materials or instructions you provide, (b) your breach of these Terms, or (c) your misuse of the Site or Services.

18) Termination

We may suspend or terminate access to the Site or an Order for any breach of these Terms or for non-payment. You may terminate an Order as allowed under Section 6. Sections that by their nature should survive (e.g., fees owed, IP, confidentiality, limitations) will survive termination.

19) Changes to These Terms

We may update these Terms from time to time. The “Effective date” above reflects the latest version. Continued use of the Site or Services after changes constitutes acceptance.

20) Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Oregon, USA, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in [your preferred Oregon county], and the parties consent to personal jurisdiction there.

21) Entire Agreement

These Terms, together with your Order and our Privacy Policy, are the entire agreement between you and us regarding the Site and Services and supersede all prior communications.